Smartlook Review, Pricing, Features, Benefits, Pros and cons

Smartlook is a useful website optimization tool that allows you to monitor and understand user behavior on your website/blogs and improve conversion rate. Here’s our detailed Smartlook review to help you decide if it is the right website conversion tool for your business.


Smartlook Review, Pricing, Features, Benefits, Pros and Cons

Here’s our Smartlook review, pricing, features, benefits, pros and cons.


Smartlook Review

Smartlook is a conversion rate optimization software that also offers qualitative analysis, in addition to the usual quantitative KPIs and metrics offered by CRO platforms.

It allows you to easily understand user behavior on your website as well as mobile apps.

Smartlook offers 4 main tools to help you improve conversion rate – session recordings, heatmap, event tracking and conversion funnels.

You can view the real recordings of your user sessions to understand how they interact with your website, which areas they spend more time on, which buttons they click, how they scroll, how they fill out forms, and more.

You can also watch mouse movements, track clicks and keypress.

It also tracks all the events on your website, and allows you to create a conversion funnel.

Smartlook integrates with plenty of third-party tools and apps. It also offers a developer API, and SDKs for Android and iOS.

It also offers a free plan that is suitable for startups, bloggers and small businesses.


Smartlook Benefits

Here are the key benefits of Smartlook:

  • Qualitative analytics
  • Understand user behavior
  • Improve conversion rate
  • Increase signups and subscriptions
  • Improve user experience
  • Affordable


Smartlook Features

Here are the key features of Smartlook:

  • Always-on visitor recordings
  • In-context recordings
  • Click heatmaps
  • Automatic event tracking
  • JS Error console
  • Filtering & segmentation
  • Third-party Integration
  • Multi-device compatible
  • Collaboration & sharing
  • Event tracker
  • Conversion Funnel
  • Mobile apps


Smartlook Pricing

Smartlook offer a free plan and 2 paid plans for websites. It also offers 2 paid plans for mobile apps

  • Free
    • 2 Events
    • 1 Funnels
    • 3 Heatmaps
    • 1,500 Sessions/month
    • 1 month Data history
  • Starter – $19/month
    • Always-On Recording
    • 2 Events
    • 1 Funnels
    • Unlimited Heatmaps
    • 5,000 Sessions/month
    • 1 month Data history
  • Power – $79/month
    • Always-On Recording
    • 2 Events
    • Unlimited Funnels
    • Unlimited Heatmaps
    • 25,000 Sessions/month
    • 1 month Data history


Here are the plans for native mobile apps

  • Starter Mobile – $79/month
    • Always-On Recording
    • 5,000 Sessions/month
    • 1 month data history
  • Power Mobile – $160/month
    • Always-On Recording
    • Unlimited Events
    • Unlimited Funnels
    • 5,000 Sessions/month
    • 1 month data history


Smartlook Pros and Cons


  • Robust features
  • Affordable
  • Plenty of third-party integrations


  • Nothing big enough to be listed here


Final Verdict

Smartlook is a very useful conversion optimization tool for not only SMBs & Enterprises but also bloggers, website administrators and solopreneurs. Smartlook not only supports websites but also native mobile apps. Its free plan only makes it a great offer worth trying. So if you are looking for a simple and affordable conversion rate optimization software, then give Smartlook a try.


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