Outreach vs Salesforce : In-Depth Comparison

Both Outreach and Salesforce are two popular sales tools for sales teams and professionals. However, they are meant for different purposes. If you don’t understand their key differences, you might end up picking the wrong tool for your business. Here’s a detailed comparison of Outreach vs Salesforce to help you decide.


Outreach vs Salesforce

Here’s a step by step comparison of Outreach vs Salesforce.



Outreach is a sales engagement tool that allows you to easily communicate with your leads, prospects, customers and build long-lasting relationships. It allows you to easily turn more prospects into customers. It is suitable for small-medium businesses as well as large enterprises.

Salesforce is a full-fledged CRM that helps you manage your sales pipeline, identify potential targets and convert them into customers. It allows you to easily manage prospects & leads in every stage of your sales pipeline, their communication and drive sales.



Outreach offers many useful features such as:

  • Sales Sequences
  • Sales Dialer
  • Sales Email & Tracking
  • Customer Engagement
  • Outreach Developer Community
  • Sales Rep Workflow
  • Sales Intelligence
  • Email & Content Templates
  • Outreach Developer Community
  • Analytics & Reporting
  • Coaching Analytics

Here’s the detailed list of features offered by Outreach.


Salesforce also offers many features such as:

  • Account and Contact Management
  • Lead Management
  • Opportunity Management and Score
  • Sales Forecasting
  • File Sync
  • File Sharing
  • Contact Manager
  • Salesforce Mobile App
  • Real-Time Visibility
  • Dashboards
  • Drag-and-Drop Interface
  • Visual Workflow
  • In-Line Editing
  • Multi-Currency Support
  • Lead Assignment and Routing
  • Einstein Lead Scoring
  • Rules-Based Lead Scoring
  • Web-to-Lead Capture
  • Duplicate Blocking
  • Campaign Management
  • Mass Email
  • Email Templates
  • Salesforce Engage
  • Campaign Influence
  • Einstein Activity Capture
  • Sales Console App
  • Calendar
  • Enterprise Territory Management
  • Salesforce CPQ and Billing
  • Opportunity Splits
  • Contracts, Orders, Quotes, Products, and Price Books
  • Case Management
  • Chatter, Files, Topics, and Recommendations
  • Lightning Bolt Solutions
  • Lead Registration
  • Partner Communities
  • Roles and Permissions
  • Lightning Platform
  • Process Builder
  • Web Services API
  • File Storage Per User
  • Google Apps Integration
  • Sandbox


Setup and Ease of Use

Both Outreach and Salesforce are standalone, cloud-based sales tools that don’t require any setup, installation or downloads. You can simply sign up for and start using them immediately. They are both well-documented, well-designed, and easy to use.


Supported Platforms

Both Outreach and Salesforce work well for all websites, blogs, online stores, blogging platforms, ecommerce platforms, content management systems.



Outreach’s pricing information is available on request only. Salesforce’s paid plans start from $25/user/month.



Both Outreach and Salesforce support plenty of third-party integrations with popular tools like Google Drive, Google Analytics, Dropbox, Slack, Zapier.



There are plenty of alternatives to Outreach such as Yesware, Toutapp. There are many alternatives to Salesforce such as Zoho CRM, Agile CRM, etc.


Conclusion – Outreach vs Salesforce

Both Outreach and Salesforce are mature products with robust features. They are both good at what they do. If you need a sales engagement tool, go for Outreach. If you need a CRM, go for Salesforce.