Fullstory vs Crazy Egg : In-Depth Comparison


FullStory and Crazy Egg are two popular conversion rate optimization software that offer many useful features. Here’s a detailed comparison of FullStory vs Crazy Egg to help you decide the best tool for your business.

 

Fullstory vs Crazy Egg

Here’s a step by step comparison of FullStory vs Crazy Egg.

 

Overview

FullStory is a comprehensive conversion rate optimization that features heatmaps, session replays, form analytics, conversion funnels, etc. It also offers error logging and debugging. So it is not only useful for marketers who can use it to improve conversion rate but also for software developers and product managers who can use it to fix UX errors.

Crazy Egg is mouse movement tracking and heatmap analytics tool that allows you to understand user behavior by tracking mouse movements, clicks, scrolls, and form interactions. You can use it to reduce bounce rate, improve conversion rate, get more subscribers and signups.

 

Features

FullStory focuses on conversion rate optimization with features such as:

  • Session recording
  • Session replay
  • Console recording
  • Exclude elements
  • Blacklisting & Whitelisting of IPs
  • AJAX recording
  • Single Sign on
  • GDPR compliance
  • Custom variables
  • Custom events
  • Error clicks
  • Dead clicks
  • Rage clicks
  • Thrashing mouse
  • Co-browsing
  • Advanced playback controls
  • Session history
  • Browsing environment

Here’s the detailed list of features offered by FullStory.

Crazy Egg focuses more on mouse tracking and heatmap analytics, with features such as:

  • Heatmap Analytics
  • Scroll map analytics
  • In-page analytics
  • Easy to setup
  • A/B testing
  • Design Testing
  • Conversion Rate Optimization
  • Confetti Click Tracking
  • Mobile Tap Tracking
  • Snapshots
  • Overlays
  • Session Recordings

Here’s the detailed list of features offered by Crazy Egg.

 

Setup and Ease of Use

Both FullStory and Crazy Egg have similar setup. You need to paste a tracking code on your web pages where you want these tools to track visitor data. Once installed, you can easily monitor your website on their online dashboards. You can also install the via Google Tag Manager, or using direct plugins from popular platforms such as WordPress, Magento, Shopify, etc.

 

Supported Platforms

Both FullStory and Crazy Egg work well on all websites, mobile sites, blogging platforms, ecommerce platforms, content management systems, and website builders. There is not much difference between FullStory vs Crazy Egg in this case.

 

Pricing

FullStory offers a free plan that supports upto 1,000 pageviews/month, with paid plans starting from $199/month. Crazy Egg offers a free trial, with paid plans starting from $29/month.

 

Integrations

Both FullStory and Crazy Egg support plenty of third-party integrations such as Google Analytics, Slack, Zapier, etc.

 

Alternatives

There are plenty of alternatives to FullStory such as Freshmarketer, Zoho Pagesense, etc that are more affordable. Similarly, there are many alternatives to Crazy Egg such as Hotjar, SessionCam, etc.

 

Conclusion – FullStory vs Crazy Egg

Both FullStory and Crazy Egg are mature conversion rate optimization (CRO) tools with robust features. If you are a small-medium business looking for a simple, good CRO tool, then go for Crazy Egg. If you are medium-large business or enterprise, with complex requirements, go for FullStory.